Details for Job Order Number 77427:

Job Title: Mobile Device Systems Administrator
Locations: New York, New York
Job Type: Direct
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Mobile Device Systems Administrator

  • Responsibilities:
    • Ensure the reliability, performance, recoverability, administration, and maintenance of the company’s MDM platforms: VMware Workspace One (formerly AirWatch), BlackBerry UEM, and BES 5.
    • Design and configure  MDM solutions and policies to fit the company’s needs
    • Day-to-day operational management and support of the MDM platforms (including periodic maintenance on nights and weekends)
    • Auxiliary assistance to the Systems Operation Team, when necessary:
      • Manage Windows Servers in an Active Directory environment
      • Manage Active Directory accounts and security groups
      • Secure NTFS permissions on network directories
      • Create/modify virtual machines in VMware vSphere
      • Add/modify servers in the primary monitoring solution (SolarWinds)
      • Create/modify DNS records
      • Restore files using Commvault’s backup software
      • Participate in after-hours Technical Support escalations


  • Bachelor’s Degree in IT or a related technical field
  • Current Microsoft, IT Security, and/or VMware certifications
  • 3 years’ experience managing VMware WorkSpace One and/or BlackBerry UEM
  • Working knowledge of BES 5
  • Strong understanding of:
    • Microsoft Exchange 2013 and ActiveSync
    • iOS and Android operating systems and devices
    • Networking and IT security concepts
    • MS Windows Server 2012/2016/2019 administration, best practices, and general troubleshooting
    • Active Directory
    • VMware vSphere 6.x
  • Experience with monitoring solutions, ticketing systems, change management
  • Experience with Disaster Recovery execution
  • Experience creating and maintaining system documentation
  • Excellent interpersonal, oral, and written skills in order to establish strong relationships
  • Ability to communicate effectively and deal with internal and external customers in a friendly, empathetic, and professional manner
  • High attention to detail to prevent errors when resolving problems